Solar Aircon Engineers SA complies with the Protection of Personal Information Act (POPIA) of South Africa.
POPIA protects personal information and ensures responsible processing by organizations.
Solar Aircon Engineers SA acts as the Responsible Party for all personal information collected through our website and services.
We ensure personal information is processed lawfully and responsibly.
Personal information is collected for legitimate business purposes including:
• Processing customer orders
• Scheduling installations
• Providing service support
• Managing customer relationships
• Complying with legal obligations
By using our website or services, customers consent to the collection and processing of their personal information as outlined in this policy.
Solar Aircon Engineers SA adheres to the following POPIA principles:
• Accountability
• Processing limitation
• Purpose specification
• Further processing limitation
• Information quality
• Openness
• Security safeguards
• Data subject participation
We implement reasonable safeguards including:
• Secure digital storage
• Restricted data access
• Staff training on data protection
• Secure communication channels
Customers have the right to:
• Access personal information held about them
• Request correction of inaccurate information
• Request deletion where applicable
• Object to processing for marketing purposes
Requests can be submitted through our website.
Personal information will only be retained as long as necessary for:
• Service delivery
• Legal compliance
• Accounting records
After this period, data will be securely deleted.
If a data breach occurs that affects personal information, affected individuals will be notified in accordance with POPIA regulations.
Customers may contact Solar Aircon Engineers SA for:
• Data access requests
• Data correction
• Data deletion requests
• POPIA-related complaints
Requests can be made via our website or office contact details.
